Surat, Gujarat
6 hours ago

Returns & Refunds

We offer a 30-day money-back guarantee. Yep, if you're not satisfied, we're not satisfied. That's why we'll happily give you your money back on any of the  our product range. All we ask is that you try our products and if you are not completely happy, simply take a photo of the items and send to us via email: info@ecostrawsale.com.au within 30-days from the date of delivery and we'll refund or exchange the order for you. 

Refunds can only be issued to the method that was used to pay for the order and shipping cost will not be refunded.

To initiate a return, simply email us at info@ecostrawsale.com.au All you'll need is your order number and the email used when the order was placed and our team will reply with detailed instructions on how to return your item for exchange.